Explain what prompted the call
Write down the concern in your own words and when you first noticed it. Examples include a damaged step, boards that have deteriorated, staining near the house connection, or a repair item in a previous report. You do not need to diagnose the cause. If someone else requested the assessment, send their exact question and deadline. This helps avoid booking a repair-estimate visit when the recipient actually needs a different professional service.
Share useful photos without testing the structure
Photograph only what you can see from a safe position. A wide view helps explain the layout; a closer view can identify the area of concern. Include the stairs and the connection to the house if they are safely visible. Do not climb beneath unstable framing, remove supports, or push on a suspect railing to demonstrate movement. Existing photos are useful even when you cannot safely obtain new ones. NADRA publishes a professional evaluation guide covering the main deck components.
NADRA: professional deck evaluation guideGather records and access details
Find any previous reports, repair invoices, plans, material information, and permit records you already have. Missing records are worth mentioning; do not guess at hidden construction. Tell the team whether the deck is elevated, whether the underside is enclosed, and whether access passes through a tenant’s home. For a multifamily property, identify each structure by building and unit so photographs and notes can be matched later.
- Property address and a person who can provide access.
- Approximate deck size, height, and number of structures.
- Previous findings and the result you need from this visit.
- Tenant, gate, pet, parking, or scheduling arrangements.
Confirm what the appointment includes
Ask whether the proposed visit includes photographs, a written condition summary, an itemized repair estimate, or a follow-up discussion. Also ask what cannot be seen without opening finishes. A contractor assessment does not by itself establish structural capacity or replace a report that must be signed by a licensed specialist. Confirm any visit fee and document fee in advance. The best next step is an agreed scope that answers your actual question.
LET’S TALK ABOUT YOUR PROPERTY
Request an Inspection
A few details to start the conversation.
